Please Note:

If you are using our Video Consultation Service, please refer to our separate Video Consultation Terms and Conditions for specific details regarding that service.

Introduction

Filey Medical Services Limited (Company No. 04944086), Medix AG Ltd (Company No. 06896672), and Fursewood Limited (Company No. 05263408) are companies registered in England, operating the following pharmacies respectively:
  • Filey Bay Pharmacy – General Pharmaceutical Council (GPhC) Registration No: 1098683
  • Bridlington Pharmacy – GPhC Registration No: 1092625
  • West View Pharmacy – GPhC Registration No: 1091585
These general terms and conditions apply to anyone accessing information, viewing pages, or placing orders utilising any part of the websites operated by Filey Bay Pharmacy, Bridlington Pharmacy, and West View Pharmacy (collectively referred to as “we”, “us”, or “our”).
By using any of the websites, you acknowledge your acceptance of these general terms and conditions. We retain the right to change the terms and conditions at any time without warning or prior notice.
The contents of our websites are intended specifically for residents of the United Kingdom. The operation of the websites is governed by English law, and any transaction is deemed to have taken place in England. Accordingly, the websites are subject to the jurisdiction of the English courts.
We have taken reasonable care to ensure the content of the websites is correct and current. However, we disclaim any and all warranties of any kind with respect to the contents of the websites to the fullest extent permitted by law.
We and our directors and employees will not be liable for any loss or claims arising from the use of the websites or the interpretation of the information therein, either directly or indirectly. This exclusion does not override any statutory rights. Your statutory rights as a consumer are not affected by these terms and conditions.

Medical Content Disclaimer

All information and content on the websites are provided for informational purposes only. If you have any doubts regarding pharmaceutical products, you should consult your doctor or another qualified healthcare professional. Users must refer to the packaging and leaflets that accompany products for full instructions and warnings before use.
If you suspect a health issue, please consult your doctor before taking any medicines. If you are taking prescription drugs or are under medical care, consult a medical professional before adding any further treatments or over-the-counter products.

Third-Party Links

From time to time, we may provide links to third-party websites for your convenience. We have no control over these websites and accept no responsibility or liability for their content, products, or services.

Severability

If any of these terms are deemed unenforceable or invalid, the offending term shall be removed without affecting the validity or enforceability of the remaining terms and conditions.

User Conduct

You must not use our websites in any way that causes, or is likely to cause, the websites or access to them to be interrupted, damaged, or impaired.
You are responsible for all communications and content sent from your device to us and must use the websites for lawful purposes only.
You must not use the websites:
  • For fraudulent purposes or in connection with a criminal offence
  • To transmit any material that is illegal, defamatory, obscene, abusive, offensive, or otherwise objectionable
  • In breach of copyright, trademark, or privacy rights
  • To spread viruses, spam, political messages, or solicitations

Third Party Rights

These terms apply between you and us and do not create any rights for third parties.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our websites, policies, and these terms and conditions at any time. You will be subject to the terms and conditions in force at the time you use the website, unless changes are required by law.
If any condition is deemed invalid or unenforceable, it shall be considered severable and will not affect the validity of remaining conditions.

Warranties

We do not warrant:
  • The completeness or accuracy of the information on our websites
  • That materials are current
  • That our websites or services will always be available
We reserve the right to modify or withdraw services or the websites at any time without notice.
To the fullest extent permitted by law, we exclude all implied warranties and representations.

Events Beyond Our Control

We are not liable for delays or failures caused by events beyond our reasonable control. This does not affect your statutory rights.

Copyright and Intellectual Property

All content on the websites is owned by Filey Medical Services Limited, Medix AG Ltd, and Fursewood Limited, or their licensors. No part of the websites may be reproduced for commercial use without permission.
You may download product-related information or NHS-provided health content for personal, informational use only.